Electronic invoicing solution

Searching for a global e-invoicing support system? Challenge accepted.

Find out how

The "E" stands for easy

E-invoicing offers significant benefits to any business. But there are plenty of challenges standing in the way of you and success — especially when it’s on a global scale. With decades of experience under our belt and robust global infrastructure in place, Esker provides your company precisely what’s needed to make your move to e-invoicing a triumphant one.

  • Lower costs, faster payments
  • Interoperability with any system
  • Flexibility with customers & suppliers
  • Global compliance in over 60 countries

Stay 100% compliant with
all e-invoicing requirements

With many governments and large businesses requiring e-invoicing, companies must adapt if they want to get paid. Esker helps you achieve global compliance in whatever technology you choose: 

  • E-signatures

    Through its Sovos partnership, Esker applies the appropriate e-signatures, time stamps and verifications in over 60 countries.

  • BCAT

    From receipt and posting to dispatch and e-archiving, Esker’s audit trail and reporting capabilities keep track of all customer orders.

  • EDI

    Esker provides data formatting in the appropriate format (XML, EDIFACT, ANSI, etc.), secured exchange via any communication transport (AS2, VPN, SFTP, etc.), and interoperability with any platform.

  • Archiving

    Fully compliant with the EU Directive and the Sarbanes-Oxley Act, Esker’s e-archiving solution protects all invoices via a separate, secured infrastructure and web portal.

See Esker's interactive e-invoicing compliance map

Support for European e-invoicing mandates

The EU Directive on e-invoicing and public procurement (2014/55/EU) gives countries the opportunity to implement local legislation requiring suppliers to send e-invoices to public administrations (PA) with the goal of making e-invoicing the predominant invoicing method in Europe. Through this directive, all European public administrations must be able to accept invoices in electronic format from their suppliers.

There is a significant trend emerging as more European governments are now mandating e-invoicing for B2B or B2C transactions in an effort to increase efficiency in collecting VAT and tackle tax fraud. And e-invoicing requirements in many European countries continues to evolve, whether B2G, B2B or B2C. Complying with these global e-invoicing regulations is an increasingly complex process, one which Esker can facilitate.

Esker helps companies process e-invoices in compliance with the unique specifications of European countries. This includes processing any format (e.g., PDF, UBL, Facturae in Spain, Fattura-PA in Italy, etc.), communicating with PA platforms (including PEPPOL) to send e-invoices with status updates, and providing e-invoice archiving that’s compliant with regulatory frameworks.

Learn more about mandatory e-invoicing in France, Italy , Spain, Portugal and Germany.


"Today we have a complete AR solution capable of sending invoices in all formats: paper, PDF with e-signature and EDI to all of our customers, including those in the public sector."

CIO, Eurofeu

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Unique e-invoicing benefits for AP leaders

The supplier side of e-invoicing can be just as crucial as the customer side. When it comes to choosing an e-invoicing solution that can support a secure, collaborative and highly effective AP e-invoicing environment, Esker has the bonafides to get the job done the right way, right away.

  • Expert support for shared services center initiatives
  • Customisable KPIs & on-the-go review & approval functionality
  • Multi-lingual capabilities & template-free technology

Featured content

Frequently asked questions about e-invoicing in Singapore

What is the implementation timeline for the e-invoicing system?

The e-invoicing system implementation timeline includes requirement analysis, system selection, customisation, integration, user training, testing, deployment, and ongoing monitoring, ensuring a streamlined transition to e-invoicing and optimal functionality.

To illustrate the significance and potential of this implementation, let's look at DMC Global's experience with Esker Singapore. Before the transition, DMC Global grappled with cumbersome manual accounts payable processes. However, upon integrating our AI-powered e-invoicing solution in October 2021, the change was immediate from day one. The AP team swiftly moved from handling piles of paper invoices to utilising a streamlined digital platform. 

This pivotal shift facilitated global team members in accessing vital data within moments and led to an impressive 80% surge in invoice processing by August 2022. Remarkably, this was achieved without any team expansion. DMC Global's experience underscores the timely implementation and expansive potential of Esker Singapore's e-invoicing system.

What security measures are in place for the safety of e-invoice data?

Esker Singapore takes a comprehensive approach to safeguarding your e-invoice data. By establishing encrypted connections, the platform ensures that document transfers are secure. The presence of redundant firewalls further fortifies the platform against potential threats, and systematic antivirus checks are conducted on every document. Beyond these measures, we are committed to upholding the confidentiality, integrity, and availability of your data. To top it off, a robust multi-layered authentication system is in place, ensuring that only authorised individuals have access to the data environment.

What kind of customer support does Esker offer for e-invoicing solutions?

Our Support team is dedicated to ensuring customer satisfaction for our electronic invoicing solutions. We prioritise swift and efficient resolution of technical challenges related to e-invoicing, ensuring that users always have peace of mind. The Esker Support Hub further elevates the electronic invoicing user experience by providing a platform where our customers can submit e-invoicing support cases, track updates, and oversee activities. With a global footprint, we guarantee that e-invoicing support is accessible, responsive, and tailored to address the distinct requirements of each customer.

Is training provided for businesses to effectively use the e-invoicing software?

Absolutely! We offer team training and onboarding to help our customers maximise the benefits of our e-invoicing software. Additionally, Esker University provides a comprehensive suite of video tutorials, training guides, and educational materials, all designed to empower users to learn at their own pace and deepen their understanding of the software.

Can Esker Singapore's e-invoicing system integrate with other ERP systems?

Yes! As a trusted e-invoicing solution provider in Singapore, our system is designed to seamlessly integrate with various ERP systems, ensuring a unified and streamlined experience. Moreover, our e-invoicing solutions can easily communicate between different IT environments, such as the order processing system, automating the transition from order receipt to invoice generation. Additionally, when integrated with procurement software systems, we streamline the entire procure-to-pay process, ensuring a tight alignment between procurement actions and e-invoicing. These integrations collectively lead to faster processing times, reduced errors, and improved overall efficiency.

Is Esker's e-invoicing solution customisable to fit specific business needs?

Certainly! As one of the leading e-invoicing solution providers, Esker Singapore ensures that businesses have a flexible e-invoicing experience. Our solution enables businesses to centralise their e-invoicing through shared service initiatives. Moreover, companies can set their own performance metrics, ensuring that their e-invoicing process aligns with their goals. Additionally, our departure from fixed templates means businesses have the flexibility to design e-invoices that resonate with their brand.

You’re in good company. Explore some of the other companies and AP leaders that have benefited from automating their processes with Esker.
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