Esker Mail Services for SAP^® Applications — SaaS

How does Esker Mail Services for SAP^® work?

With Esker Mail Services for SAP Applications, Esker offers the benefits of sending postal mail as a service fully integrated with SAP solutions, without adding hardware or software.

Documents are transmitted to an Esker production facility (1) using a secure SAP Remote Function Call (RFC) communication between SAProuters and received by a multitenant Esker server platform with SAP Certified Integration (2). A certified solution transports documents directly from your SAP application to an Esker production facility through an authenticated, encrypted and secured connection. In the Esker production facility your documents are printed, folded, stamped and handed off to the postal service in less than 24 hours (3). Once the mail is handed-off for delivery (4), a mail status is fed into the SAP system (5), updated in real-time and visible to users.

SAProuter is a standalone programme included with SAP system releases to connect networks and act as a firewall to allow connections. The use of SAProuter-to-SAProuter communication eliminates the need to install any software in order to integrate automated mail services into your SAP system.

Unique functionalities, real results

Automated real-time mailing Mail is seamlessly sent from any existing front- and back-office application. Sending invoices the same day they are generated by the SAP system means your customers will receive and be able to process invoices sooner, which can trigger faster payment and help reduce your DSO (Days Sales Outstanding).

Benefits: Mail costs reduced by up to 45% over manual mailing. No hardware or software investment No maintenance or training costs Staff focused on profit-driving tasks

Full SAP Certified Integration Esker Mail Services for SAP applications uses certified integration for the SAP BC-XOM interface. Learn more about this interface on the SAP certification web site. Mail jobs are directly submitted from SAP applications (manually or automatically using Output Determination) and securely transferred to an Esker production facility where they are processed immediately.

Benefits: 100% invoice automation Invoice sending delays minimised Single service for all media

Real time tracking and reporting When sending critical business documents such as invoices, a company needs to know whether it's printed, in the mail or in an error status that requires system manual intervention. Each individual document processed by an Esker production facility is tracked with a unique identifier. A barcode is added on each page to ensure traceability and real-time status of every piece of mail is visible within the SAP system.

Benefits: Immediate notification of mail status No lost mail Clear vision to balance workloads and identify process bottlenecks

100% on-demand service As a full pay-as-you-use model, the pricing is based on the monthly volume of mail you send.

Benefits: Predictable costs No capacity bottlenecks 24/7 monitoring ensures operational continuity

Quick implementation Esker Mail Services' configuration is accomplished in a few days. It is non intrusive and executed by SAP experts without disrupting daily SAP activities.

Benefits: Quickly up and running Internet connection and web browser are all that is required No system disruption World class SAP expert assistance