Esker Hybrid Mail Solutions

As a world leader in hybrid mail and fax technology, Esker offers packaged solutions to companies who want to develop their own hybrid mail or fax offering.

The hybrid mail market is becoming more and more mature. In order to compete on a superior level and avoid losing market share to postal service providers, mail houses and carriers need to offer their own solutions. To overcome this challenge and reduce the time-to-market, Esker can provide your organisation with the knowledge, experience and technical expertise you need to succeed.

Why choose Esker?

With more than 25 years of experience in software development and services, Esker is the ideal partner to provide you with the knowledge you need to build your own hybrid mail solution:

• One-stop shop for a complete solution
• Industry knowledge
• Proven solution with more than 10,000 users worldwide
• Best-of-breed partner alliances
• Leadership in Document Process Automation technology and value

Esker currently provides its technology expertise through hybrid mailings including:

NeoTouch by Neopost France, a Neopost Group subsidiary FlyDoc  by Esker available in France and the USA Clic’doc by Pitney Bowes Asterion Click & Post by BPost, the Belgian Post Group Simplissimo by Paragon ClickPost by Singapore Post

Benefits

Esker Hybrid Mail Services benefits for your business:

• Provide hybrid mail to your customers
• Build new revenue
• Minimised up-front investment, low capital risk
• Retain customers with innovation
• Leverage your current strengths and market position
• Reduce time to market

Esker Hybrid Mail Services benefits for your customers:

Esker Hybrid Mail Services provides your customers with a reliable and cost-effective solution for sending 24x7, postal mail directly from their computers. Using your hybrid mail service, your customers will be able to send their documents via the Internet to your production facilities, in a transparent, simple and secure way. Esker technology enables businesses to extend their delivery capabilities without requiring the research investment.

Technical architecture

Esker leverages an unmatched depth of expertise in software and hardware to offer a custom hybrid mail solution based on proven technologies

	Application server infrastructure: Esker has developed its own worldwide architecture of servers — guaranteeing reliability, robustness and service continuity with facilities in France, the USA and Australia hosted in secure data centres. The application server infrastructure offers all the components you will need to develop you own solution, including all front- and back-office developments (from document submission to billing).
	Software development: Esker technology is based on Esker DeliveryWare, Esker's proprietary document automation software platform. Esker DeliveryWare, a proven world-leading software solution, is a critical layer in many of the world’s largest organisations' enterprise information systems.
	Customized submission methods: Esker offers you 2 key technology pieces customised with your unique branding that allow your customers to submit their files in a straight forward and user-friendly manner: Web client: a complete online web application that can be customised with your corporate colours, offering all the functionalities your customers can expect from a leading-edge hybrid mail solution. Print driver: Esker has developed a unique technology to offer the ability to send mail directly from Microsoft Windows applications (including Microsoft Office). This virtual printer can be customised with your own branding, colours and logo. Once installed on their personal computer (thin client), your customers will be able to send documents through your hybrid mail service directly from Word, Excel or PowerPoint as well as any application running on Windows.
	Professional services: The Esker Professional Services team has the technical expertise and practical experience to smoothly move your project from concept, to implementation, to knowledge transfer so you can quickly propose your own hybrid mail service to your customers and realise the business benefits.