Infrastructure and Security

Esker production facilities are designed for dependable and confidential data processing. Esker technology guarantees that your documents and messages will be handled in a secure, confidential and traceable manner. Our data centres located in North America, Europe, and Australia are monitored 24/7 to offer secure worldwide service and continuous availability.

Each of our server platforms use high availability cluster technology offering internal redundancies to counter any possible hardware failure. The platforms in North America and Europe are capable of backing up one another ensuring minimal production interruption.

The Esker on Demand emergency team is ready to intervene 24x7x365 guaranteeing data security and service continuity.

At the heart of the Esker on Demand platform lies a key technical innovation: multitenant architecture.

As opposed to client/server applications, Esker multitenant applications gives customers access to a shared and centrally maintained infrastructure for virtual client deployments.

Esker customers always benefit from the latest infrastructure developments and service features – without any hardware, software or maintenance investment.