Implementation

Fax migration expertise and resources

No matter which type of solution you choose, the success of your project will depend heavily on the vendor’s level of experience in helping your organisation migrate fax server solutions. Esker Professional Services should be involved to assist with implementation and product support if needed.

Business process analysis

Execution should include a thorough analysis of your organisation’s document processes to identify at-risk points as well as opportunities for efficiency gains. A vendor who applies knowledge gained through a significant depth of practical experience will help you define and adopt best practices to maximise your return on investment.

Solution methodology

Success in solving business problems that rely on fax requires thoughtful planning and an effective strategy. To ensure that your project delivers the desired results, on time and on budget, the vendor should offer a formal solution methodology encompassing needs assessment, requirements and process analysis, implementation and production.

Esker Fax Forward program

With its Fax Forward program and a team of experts in fax migration, Esker offers a consultative process for organisations looking to replace inadequate or unsupported fax server software products. In response to common challenges faced by many organisations, the Fax Forward program provides access to a variety of resources for assistance with objectives including:

Improving business process performance within the order-to-cash and procure-to-pay cycles Reducing overhead, controlling costs and ensuring future scalability by consolidating enterprise fax solutions Providing Software as a Service (SaaS) options to minimise total cost of ownership associated with fax infrastructure — including hardware, software, fax boards and lines, maintenance and training Ensuring security of document delivery Transmission of documents via FOIP networks Virtualisation and more

The Esker Fax Forward program combines specially priced solution packages with fax migration expertise to assist organisations in gaining the advantages of best-in-class fax and beyond — whether you choose on-premise software, an on-demand fax service or a solution combining the two.