Solving the Problem

How does the solution work?

Esker Accounts Receivable solution seamlessly integrates with your invoicing application, completely automating the sending and archiving of invoices regardless of the media type (mail, fax or electronic invoice). With access to a customisable invoice exchange portal your customers will be able to view and download their invoices for up to 11 years and you will know when invoices are read.

Our 3-step process for electronic invoicing allows you to start implementation immediately while your customers can adapt at their own pace.

	Mail: Automate all the manual touch points on your side and continue to deliver invoices by mail to your customers.
	Mail + electronic invoices: Offer your customers the ability to receive their invoices electronically, giving them access to your customer portal to view their invoices 24/7. They are free to decide on their own terms and in their own time frame whether to continue to receive invoices by mail or to convert to electronic invoices without the hassle of international compliance, archiving, etc.
	Electronic invoices: Deliver 100% of your invoices to customers electronically. You can quickly activate e-invoicing for all your customers in just a few clicks.

What are the benefits?

Cut the cost of sending invoices by 40%-80% Reduce document handling time by up to 96% Reduce billing errors and returns by up to 90% Significantly reduce DSO Prevent lost invoices and related documents Support compliance with local tax regulations in over 40 countries Free-up customer service representative (CSR ) time

Manual Invoicing Mail Delivery Electronic Delivery Preparation 4 minutes 10 seconds 10 seconds Delivery 1 - 2 days 1 - 2 days Instantly Cost £3.2 £1.5 £0.05

Unique functionalities, real results

On-demand solution Esker offers the benefits of a complete AR automation solution as an on-demand service.

Benefits: No upfront investment No lengthy deployment Pay-as-you-go

Completely automated invoice sending regardless of media type Each customer invoice is automatically sent by mail, fax, email or published on a web portal. No longer experience invoice sending delays: mail is handed off to the postal service on the same day and fax and email are sent instantly.

Benefits: 100% invoice automation Invoice sending delays minimised Single service for all media

Completely automated mail preparation Your invoices are transferred to one of the Esker production facilities where they are printed, folded, stamped and handed off to the postal service on the same day.

Benefits: Eliminate all manual tasks Free up your time No volume constraints

E-invoicing & regulatory compliance Prior to sending and archiving invoices, Esker applies appropriate signatures, time-stamps and verifications to comply with each country's regulations.

Benefits: Over 40 countries supported Country tax-compliance for supplier and customer Audit portal available 24/7

Invoice web portal Using a web portal, your customers can choose how they receive their invoices: mail, fax or electronically. They can access the secure web portal at any time to view their archived invoices.

Benefits: Simplified customer communication Change preferred media type directly in web portal

Real-time tracking and reporting Check the status of your sent invoices at any stage in the process via a web portal.

Benefits: Guaranteed traceability Tracking and reporting of all media types and undeliverable mail

Automated archiving You can archive your customers' invoices electronically in separate and secure locations

Benefits: Reduced storage costs Quick and easy online access to invoices in case of audit Security and confidentiality guaranteed by creating user profiles Invoices readily available

Manage your account As an administrator of an Esker on Demand solution you can create and manage users, accounts and departments. Administrators can also configure the options and resources shared by all the users of their account (and the department's users in their account), including security, transport setup and resources management.

Benefits: Management of all options and resources Flexible and powerful security policy management (password policy, IP restrictions).